Diagnostic Assistance
Written by technicians, for technicians, this software will provide guidance, test information and just-in-time learning to help you fix more cars faster.
What Is Diagnostic Assistance?
This video explains a little bit about Diagnostic Assistance.
Diagnostic Assistance is software specifically developed to support you through your diagnostic journey.
It is designed to compliment your auto data, your scan tool, your multimeter, your oscilloscope, and most of all your diagnostic processes.
It is the glue that holds these things together and it will guide you to be able to fix more cars faster.
Getting starteds
Diagnostic Assistance is software specifically developed to support you through your diagnostic journey, both job-by-job, and to help you develop your skills over time.
This short video will provide you with information on how to get started with Diagnostic Assistance software.
Getting help
Our support ticketing system is designed to offer you help and support with your Diagnostic Assistance software.
You can access this from within the software (click support) or by clicking on the button below.

Resources
We’ve compiled some documents to guide you through Diagnostic Assistance and to help you get the best out of your software.
Introduction
Welcome to Diagnostic Assistance. We will guide you through the navigation of the software and...
Diagnostic guidance
Diagnostic Assistance is software written by technicians, for technicians. This software will...
Diagnostic Assistance ‘Lite’
There are a number of V16 customers will have access to an upgrade option. The upgrade path from...
Shop
The latest version of Diagnostic Assistance has been released:
Have some questions?
For more information, click to raise a ticket on our support hub and a member of the team will get back to you.
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